Senior MSP Sales Engineer

About Druva

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About the Team

This role sits on a highly collaborative, performance-driven Managed Service Provider account team focused on enabling Service Providers to modernize data protection and cyber resiliency for their customers with Druva’s 100% SaaS platform. You will collaborate with multiple MSP Account Managers and Customer Success Managers across North America as a dedicated Systems Engineer to drive deep discovery, strong partner engagement, and a consultative sales motion across the full lifecycle, from prospecting through expansion. This is a high-impact role for someone who thrives on territory ownership, values teamwork, and enjoys building durable customer relationships while driving new growth.

Role Purpose & Impact

We are seeking an experienced Sales Engineer to amplify our Managed Services capabilities and support Druva’s MSP growth trajectory. You will be a critical partner to your MSP Account Management teams, collaborating with cross-functional teams to drive strategy, execution, and process excellence. You will work alongside your Account Managers to identify high-potential partners and develop technical business plans to grow their practice, conduct technical workshops, "lunch and learns," and deep-dive demo sessions to ensure service provider teams are self-sufficient. The MSP SE is expected to help partners discover Druva solutions that integrate with their customers, and your efforts will directly contribute to operational efficiency, revenue growth, customer satisfaction, and service excellence.

What You’ll Do

• Deliver awe-inspiring technical product presentations and demos, provide timely and insightful responses to customer queries, plan effective MSP onboarding and recommend creative ways Druva can solve MSP problems.
• Understand and participate in answering the functional and technical elements of RFIs/RFPs.
• Perform remote installations, training, and ensure the success of MSP POCs.
• Effectively communicate MSP and MSP customer requirements to the Druva Product management teams.
• Meet business objectives, working in collaboration with MSP Sales Executives in the region.

What Makes You a Great Fit

• 7+ years in technical customer-facing roles with at least 3+ years as a Sales Engineer (preferred as an MSP SE)
• 3+ years of experience in a pre-sales role working with enterprise software solutions (Backup and SaaS experience a plus)
• Experience with Identity Providers (Entra ID, Active Directory, Okta), SSO Tools, SCCM/Casper Deployment tools, Virtual environments (VMWare, Hyper-V, Nutanix, Proxmox), Storage Technologies (SAN/NAS)
• Knowledge of Networking concepts (TCP/IP, DNS, Bandwidth Management, Firewalls), Cloud Technologies using AWS/Azure.
• Fast Learner in a dynamic environment with changing priorities
• Results-oriented with the ability to prioritize activities, plan and organization focus to meet commitments
• Excellent presentation, communication (verbal & written), and relationship-building skills, across all levels of management including negotiations and risk abatement
• Experience with a SaaS company or demonstrable deep knowledge of SaaS practices
• Strong knowledge of enterprise server backup technology
• Competence with competitive data protection platforms and services inclusive of Disaster Recovery and Recovery from a ransomware event
• Basic understanding of introductory security principals
• Knowledge and practical experience with VMware & Hyper-V administration
• Backup & Restore of file systems and databases
• Exposure to AWS services - mainly EC2, RDS, S3, IAM, & VPC.
• Understanding of project management methodologies and processes
• Understanding of Network Technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers
• Basic understanding of introductory security principals
• Knowledge and practical experience with VMware & Hyper-V administration
• Backup & Restore of file systems and databases
• Exposure to AWS services - mainly EC2, RDS, S3, IAM, & VPC.
• Exposure to Azure services - mainly Azure VM, Azure SQL, Azure File and Azure Blob
• Understanding of Network Technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers
• Travel at least 25% of the year (business days)

What Success Looks Like in the Senior MSP Sales Engineer Role

• Consistent enablement of new and existing Managed Services Providers on the value of Druva
• Consistent education of MSPs on new Druva product launches and Go To Market activities.
• Drive collaboration between MSP sellers and Druva sellers
• Increase Annual Recurring Revenue in MSPs through:
• Net new logo business
• Expansion and upsell of additional Druva services within existing install base (upsell / cross-sell)
• Signing new Strategic MSPs
• Drive MSP Sales and Technical Certifications.
• Provide Druva Partner Marketing and MSP Product teams feedback on go to market activities and product enhancements.

Requirements

• Strong knowledge of enterprise data protection and cyber resilience technologies
• Can demonstrate thought process in onboarding MSP partners
• Knowledge and practical experience with SaaS applications such as M365, Google Workspace or Salesforce
• Knowledge and practical experience with one or all of the following VMware, Hyper-V, Proxmox and Nutanix AHV administration
• Data protection knowledge and understanding of File, NAS, MSSQL and Oracle environments
• Exposure to AWS or Azure cloud native services.
• Understanding of Network Technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers
• Eligible to travel to Canada and Mexico if required.

Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.

What We Offer

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

The pay range for this position is expected to be between $196,000.00 - $261,333.00 (US1) or $176,000 - $235,333 (US2); however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.